HomePage Forums SIM and WATCHU Connectivity Phone connection issues

This topic contains 1 reply, has 2 voices, and was last updated by  cassie 2 weeks, 6 days ago.

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    I purchased two of these watches for my children. First one works fine. I am having problems with the second one. I am able to track and send voice messages ok, but not able to make phone calls to the watch or from the watch to the contact from the contact list. I reset the sim by sending the suggested sms text (#862182,STAPN:globaldata,0,0,,0,,,,,) during intial setup as data was not working at all. After sending the text, data started working but no voice (phone). Any suggestions? Thanks


    Please can you call our support number on 0800 652 7780 and we can check the account settings with you to resolve.

    Kind Regards
    Cassie Barfoot

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