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Topic Resolution: Resolved

This topic contains 1 reply, has 2 voices, and was last updated by  WATCHU Support 7 years, 3 months ago.

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  • September 6, 2017 at 5:56 pm #947
    rweich

    My watch has completely frozen! The display is showing time and signal etc, but has not moved and is not responding to any buttons being pressed or switching off. How can i reset?

    September 6, 2017 at 6:17 pm #948
    WATCHU Support

    Hello

    Can you please email me the watchu telephone number so I can help you resolve this.
    Please also Pop the SIM card out half way, press the SOS button to switch the watchu off,
    wait a few minutes, pop the SIM back in then switch the watch back on again.

    I look forward to you emailing me the number so we can get this all synced up again.

    Kind Regards
    Louise
    WATCHU Technical Support Team
    support@watchugps.com
    USA: 408-872-6822 Mon-Fri 4am-5pm EST
    UK: 01792 342 708 Mon-Fri 8am-10pm

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