Can you please email me the watchu telephone number so I can help you resolve this.
Please also Pop the SIM card out half way, press the SOS button to switch the watchu off,
wait a few minutes, pop the SIM back in then switch the watch back on again.
I look forward to you emailing me the number so we can get this all synced up again.
WATCHU Technical Support Team email@example.com
USA: 408-872-6822 Mon-Fri 4am-5pm EST
UK: 01792 342 708 Mon-Fri 8am-10pm