HomePage › Forums › Troubleshooting › I’ve inserted my SIM, why is it not connecting?

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  • March 3, 2017 at 3:11 pm #566
    WATCHU Support

    Firstly check to make sure that you have signal being displayed in the 11 o’clock position on the watch. If you see a symbol that looks like a SIM card with an exclamation inside of it then the SIM is either not inserted correctly, you can check your SIM setup here. Or, the SIM is not compatible with the device, for example does not function with 2G devices.

    If you need further assistance with this, please read WATCHU connection issues here

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