nguyenvume

[nguyenvume]

Dear Louise,

I don’t know why Watchu is not working, Watchu can received call but can not make a call to nay phone!, can not power off when inserted sim!
Please help what I can do?

Thank you very much!

Anh Vu

[nguyenvume]

HI Louise,

Thank you very much for your prompt reply my queries!
My daughter watchu sim service provider is MOBIPHONE, and my cell phone sim service provider is VINAPHONE, both of service provider are in Vietnam country.

I will follow your instruction when I get home today.

Thank you very much!

Kind Regards,
Anh Vu

[nguyenvume]

Hi Louise,

Can we use one more smart phone to connect and manage my daughter watchu with the same my registered administrator account?

My admin phone has not received alert messages from watchu since yesterday afternoon, how can I do for this problem? (Other functions are normal and in good condition.)

Thank you very much!

Best regards,

Anh Vu

• This reply was modified 6 years, 6 months ago by  nguyenvume.
• This reply was modified 6 years, 6 months ago by  nguyenvume.

[nguyenvume]

Dear Louise,

Based on your instruction and support, I have set successfully my daughter Watchu, it is now normally working as expected.
The watchu watch is good and useful.

Thank you very much for your support!

Best regards,

Anh Vu

[nguyenvume]

Hi Louise,

one more thing that If I can use Vietnamese sim, do I have to top-up the Vietnamese sim as required?
I don’t know how to type correctly sim number in international format as instructed in that page! please give me an instruction and a sample for this issue.

Thank you very much!

Kind regards,

Anh Vu

[nguyenvume]

Hi Louise,

I have got a watchu watch for my daughter

I registered my phone number: +84919063683 and my daughter’s watchu sim number is +841207673683.
I have been getting problems that as follows:
1. Can I use my daughter’s watchu Vietnamese sim number (+841207673683) for this watchu? (I inserted this sim but it did not work!
2. If I can, how to register this sim number for watchu?
3. I have got the Sim included with Watchu, the sim number is: +17272205953 , Code: 4118, serial: 8944538525005464118

Please provide me your support for these problems.

Thank you very much!

Kind regards,

Anh Vu

[nguyenvume]

Dear Louise,

I have bought 01 Watchu for my 8 year-old daughter via amazon, it will take time for shipping, I may need your support in new setting up watchu when it’s arrived.

Thank you very much!

Kind regards,

Anh Vu
Hochiminh City, Vietnam.

[nguyenvume]

Dear Louise,
I got your reply.
Thank you very much for your information and supports!
Kind Regards,

Anh Vu
Ho Chi Minh City, Vietnam

[nguyenvume]

Dear Louise,
I still have some queries about charged fees for your CPR Chameleon SIM for watchu as follows:
1. How much will I pay for your CPR Chameleon SIM per annually?
2. Can I use my Vietnamese local mobile phone number as administrator number for Watchu?
3. Will all calls from Watchu to my local mobile phone number (Administrator number) (or revert from my number to watchu) be charged as international fee?
Please advise!

Thank you very much!
Anh Vu

[nguyenvume]

Thank you very much for your support and information!

[nguyenvume]

Dear Mr. Louise,
If I use your CPR Chameleon SIM for watchu, can it be worked in Vietnam? and in this case, do I have to pay any additional international phone call fee?

Thank you for your supports!

Best regards,

[Author]

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